IMPORTANT NOTE
If you first signed up on the website, then you will need to cancel your subscription by logging into your account on the website. (https://yogawithkassandra-members.com/account/)

If you signed up via an in-app purchase, then all in-app subscriptions are managed by Apple, Google, and Roku. To cancel your in-app subscriptions please follow the instructions for your device below:

Apple
Tap here via your iPhone/iPad

or

Head into your settings on your phone > iTunes & App Store > Click your Apple ID > View Apple ID > Subscriptions > Cancel Subscription
https://support.apple.com/en-nz/HT202039

 

Android
Tap here via your Android/Tablet

or

Open Google Play Store > Tap Menu > Account > Subscriptions > Find the subscription you want to cancel > Cancel Subscription
https://support.google.com/googleplay/

 

Roku
To cancel your Roku subscriptions then please follow the instructions below
https://support.roku.com/article/208756478-how-do-i-manage-or-cancel-a-subscription

We would love to help! But unfortunately we simply do not have the power to do that as Apple, Google, and Roku manage all in-app subscriptions and purchases.

Please follow the instructions in the “To view, cancel or manage your subscriptions” drop down above

For website purchases you will need to request a refund from the website you signed up on.

For in-app purchases, you will need to request one from Apple, Google or Roku.

Please note – we are simply unable to process a refund for you as it has to be processed by the App Store you purchased from. If you would like a refund then you will need to contact them on the links below.

Apple: Here

Google: Here

Roku: Here